Expert front-of-house and concierge services

Your business has many day-to-day visitors and people coming in and out of the buildings all day. This could be important customers, VIPs, employees, deliveries or contractors, so you need a physical presence who can deal with everyday situations professionally and courteously, while also having the skills and experience to respond to security needs as required.

Our front-of-house and concierge professionals have:

  • Customer service skills
  • Understand the culture and ethos of your business to suitably represent it
  • Understand the needs for confidentiality and etiquette
  • Can work alongside your existing systems for CCTV monitoring, health and safety monitoring, personnel management
  • Can carry out responsibilities for alarm activation and key-holding
  • Provide administrative support where needed

We understand that front-of-house personnel are an important face of your business and that first impressions count, so our security professionals are licenced and trained to be effective with security, but are also adaptive to be appropriate brand ambassadors for your business.

Why you should partner with CSA for your front-of-house and concierge services

CSA is an established multi-service agency with strong family roots. With vast cross-sector experience we understand the need for flexible roles and fast, reactive service, so our front-of-house and concierge service is designed to be flexible and to work with you. We can meet with you to discuss your operations, challenges and personnel and we can design a practical and effective package around those needs.

We have responsive front of house and concierge services stationed across Wales and the South West and we can meet your needs on a short term, temporary or long-term basis.

Contact CSA today to discuss your requirements.

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We strive to reply to enquiries the same day. However, if your enquiry is urgent, please call our team on 01554 746 746 who will be able to answer your enquiry much sooner.

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