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Cleanliness and hygiene are essential basic features of a well-run organisation, but you have to have robust procedures in place to ensure them and a good employer will never assume they are a given. That is why many businesses outsource their commercial cleaning, and hand over the responsibility to specialist cleaning companies in Cardiff. But what do you need to consider when trying to find the best cleaning company?
A cleaning company has to be a close partner who understands the needs, culture and standards of the business, and it is not a straightforward choice, so here we have put together a short guide to help you with this selection process.
What are your needs?
Every business is different and its operations present many different challenges. While basic welfare facilities and therefore hygiene needs will be similar between most organisations, the general day-to-day cleaning needs of a small office will be very different to those of a heavy-duty manufacturing plant, for example. You need to specify your cleaning needs in terms of standards and frequency, and any processes that may require specialist expertise including handling hazardous materials, high-level cleaning, window cleaning, building cleaning or external cleaning. Does the commercial cleaning company you are considering offer these services?
Standards
Internal and external cleaning is all about standards and meeting your expectations. This reflects on you as a business, and also on your employees, i.e. if they work in an environment with high standards of cleanliness, they are more likely to perform to a higher standard themselves. You need a commercial cleaning company that has high standards in terms of being professional and consistent in their cleaning techniques. This extends to being reliable, going the extra mile where required and applying attention to detail. So if you have specific requirements on a particular day, perhaps when VIPs are visiting site, are they able to respond to this?
Experience
A good commercial cleaning company will have experience of working across many different industry sectors. You can usually see this for yourself on their website. But even if they don’t have direct experience of working in your industry, a diverse knowledge of the needs and challenges of different sectors can still be applied to yours. Good cross-sector experience usually means that procedures are robust and consistent and can be adapted to meet different challenges. This should mean they can effectively respond to your challenges too.
Capacity
Many businesses with commercial cleaning needs have high demands of their cleaning partners. This means you need to know that the cleaning company can respond and can be reactive and flexible. Try and establish what capacity does the cleaning company have? Can they provide cleaning staff out-of-hours, or at weekends for periodic deep-cleans, so your operations aren’t disrupted? Can they draft in extra resources at short notice if you have an important visit? Can they provide dedicated cleaning staff full-time, if you find someone who meets your needs for standards and consistency?
Compliance
This particularly applies in areas such as healthcare and manufacturing, where specialist materials are being handled and disposed of, where clinical cleaning standards are required and where there may be movement of machinery and vehicles. You need cleaning personnel who understand the risks and hazards of materials handling and storage, waste management processes, the dangers of working on a shopfloor and how to use specialist tools and equipment.
Value for money
It should not be the case that you ‘get what you pay for’ with a commercial cleaning company. Cleanliness and hygiene is not something you can do half-heartedly, and you should expect high standards whatever you pay. But you can expect good value in terms of consistency and commitment, and going the extra mile. If a cleaning company provides a dedicated on-site manager who deploys, monitors and directs their staff on a day-to-day basis, for example, this reduces the managerial burden on you and your own staff. If you are paying a good price for cleaning services, you don’t want to be managing it yourself, as this removes your focus from your own priority duties. What extra services does the cleaning company provide which demonstrates good value for money, and which shows it goes above and beyond the norm? This is the sign of a good commercial cleaning company and one that you should partner with.
Contact CSA Cleaning Services for trusted and reliable commercial cleaning in Cardiff
At CSA Cleaning Services we can work with you to provide a robust and effective cleaning service which meets your specific needs. We have the versatility, standards, experience and capacity to develop a cleaning schedule that meets your expectations every time, and which brings benefits to the daily operations of your business. Contact CSA Cleaning Services today.
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