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Smarter Recruitment’s 2025 Global Hiring Benchmarking Report reveals a compelling statistic: On average, 15% of hires come from referrals and internal candidates.

With companies investing heavily in AI-driven sourcing and job boards, why do referrals and internal promotions still play such a vital role in hiring? And more importantly, how can businesses tap into this goldmine more effectively?

👀 Let’s take a look.

Why do they work?

✔️ Higher Retention Rates – Employees hired through referrals or internal promotions tend to stay longer, reducing turnover costs.

✔️ Better Cultural Fit – Referrals come from existing employees who understand the company culture, leading to stronger team dynamics.

✔️ Faster Hiring Process – Referred and internal candidates often skip early screening stages, significantly reducing time-to-hire.

✔️ Increased Engagement & Loyalty – Employees who refer candidates feel more invested in the hiring process and company success.

✔️ Cost Savings – Referral programs and internal mobility reduce dependency on expensive job postings and recruitment agencies.

How to maximize on referrals & internal hiring

🛠 Build a strong employee referral program

  • Offer meaningful incentives (bonuses, recognition, career perks)
  • Make it easy for employees to refer through a simple, user-friendly process
  • Communicate referral success stories to encourage participation

📣 Shout out about it!

  • Foster a culture where employees see career growth within the company
  • Provide clear internal job postings and career development opportunities

🔍 Leverage technology & networks

  • Use AI-powered tools & talent marketplaces to track and nurture internal candidates
  • Encourage social sharing of job openings to extend referral reach
  • Create ambassador programs where engaged employees actively recruit

Final thoughts

Despite advances in recruitment technology, human connections remain one of the most valuable hiring assets. With 15% of hires coming from internal candidates and referrals, companies that prioritize these channels can build stronger, more engaged teams while saving time and money.

Are you fully tapping into your referral and internal hiring potential? If not, now is the time to start.

Recruitment support

If you require specialist support to hire, our team at CSA Recruitment are here to help.

Contact us today to start!

Amy Bean
May 29, 2025

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